1. Administrator of personal data within the meaning of the Regulation of the European Parliament and the Council (EU) 2016⁄679 EU of 27 April 2016 is the Service Provider.

2. Personal data are collected and processed for the realization of legitimate interests of the Service Provider, i.e. in particular: the process of selling services, enabling the provision of electronic services, making settlements, servicing the network of the Client’s Account and User Accounts, servicing queries to the service department as well as for tax, accounting, archival and statistical purposes.

3. The forwarding of personal data is voluntary, but it is indispensable for the conclusion of a agreement and the full use of the system.

• To create an account on the System, Client/User will provide us with basic information, which may include your name and email address. You will then be able to provide optional profile information, such as a photograph or basic demographic information.
• In order to receive an invoice for the Service, it is necessary to provide all the data required by tax law, such as your name or company name, address or registered office address, VAT number – without which we are unable to issue an invoice properly.
• In order to contact our helpdesk, you will need to provide us with your e-mail address, company name, username, etc., and you will need to provide us with the following information

4. Using the Service consists in entering various data into the Client’s Network by the Client and Users, including: names of work areas, projects, tags, tasks or content of comments. The Service Provider does not process these data in any way other than storing them on servers and making regular backups.

If the Client/User regularly places personal data of other natural persons, such as contractors, customers, associates, etc., on its Online Account, the Client may, if necessary, sign a Personal Data Processing Entrustment Agreement with the Service Provider. For this purpose, the Client should send a request to the e-mail address: contact@taagly.com

5. Client Network Content is collected, used and made available by the Service Provider in accordance with Client’s instructions, including any applicable terms and conditions of the Client Agreement (Terms and Conditions).

Client, not Service Provider, defines its own internal policies regarding the storage, access, modification, deletion, sharing and storage of Content.

For example, the Client may provide or remove access to the Service to Users, enable or disable third-party integration, manage permissions, storage and export settings, assign Users or share Work Areas, Projects, Tasks.

6. When you use the Service, we collect information about how you interact with the Taagly Service. Information includes data such as IP address, browser type and settings, referring/exit pages and URLs, number of clicks, date and timestamp information, language preferences, data from cookies and similar technologies, approximate geographic location derived from the IP address.

7. Client may connect to external integrations (e.g. OneDrive, Google Drive, Dropbox or others) through the Taagly Service.

If Client initiates these connections, Client agrees that Taagly will provide Client information that is required to enable the use of third party integration through the Service.

By including these connections, Client authorizes Taagly to connect and access the information provided through these connections, and accepts that the privacy policy is governed by the specific external service. If you do not wish to share this information, do not initiate these connections.

8. Any personal data received by Service Provider via the Client’s Network are treated as confidential. Service Provider is obliged to secure personal data in accordance with the requirements of the regulations on their protection.

9. The data will be processed no longer than it is necessary to realize the above mentioned purposes, but no longer than until the time of withdrawal or modification of the given consent. After this time, the data may be processed until the expiration of the statute of limitations.

10. The Administrator of personal data takes measures to ensure the security of personal data collected and processed, and in case of their violation – informs the competent national institutions, in order to detect perpetrators and prevent future violations. Any natural person whose data are infringed shall be informed thereof.

11. The private person to whom the data refer has the right to demand from the Personal Data Administrator the access to their personal data, their correction, deletion or limitation of processing at any time, the right to object to the processing, as well as the right to moving their own data and the right to complain to the supervisory authority of the Head of the Office for Personal Data Protection.

As already mentioned in points 4 and 5 of this paragraph, the Client (and its Users) is responsible for the data placed on its Client’s Network. With this in mind, Service Provider will first of all ask the Client to clarify any disputes because it is he who is responsible for the data posted in the Service.

You can manage your consents at contact@taagly.com

The withdrawal/modification of consent shall not affect the lawfulness of the processing carried out on the basis of consent prior to its withdrawal or modification.

12. In order to optimise the operation of the Taagly Service and communication with Clients, Users and persons interested in the Service, the Service Provider uses external services:

a) Tido Chat – to support communication with customers/users contacting the customer support department.

b) Google Analytics – for statistical purposes related to the need to optimize the appearance and functionality of pages of the Service and offer. Within this tool, we obtain demographic data, geolocation data of users and data about the equipment used by them and the behaviour on the Service’s Company Website.

c) Facebook – to communicate with users and promote Taagly on the Facebook platform. We use the “Facebook Custom Audience” service, which stores your email addresses for the purpose of targeting your Facebook ads. We also have a “Facebook pixel” on the Service Company Site, a service for tracking Facebook visitors to the Site in order to reach them with Facebook advertising.

d) Amazon Web Services (AWS) – Hosting and Infrastructure. This type of service is intended to host the data and files that enable the launch and distribution of the Taagly Services, as well as to provide a ready-to-go infrastructure for the launch of certain features or parts of the Taagly Services. Some of these services operate through geographically distributed servers, making it difficult to determine the actual location where personal data is stored.

e) The Service Provider uses the services of an external company PayPal.com processing credit card payments in order to collect information about the payment, including your credit card number, billing address and telephone number. In such circumstances, the third party service provider, not Taagly, stores payment information on behalf of the Service Provider.

14. Transfer of personal data to third countries

Like most entrepreneurs, we use various popular services and technologies offered by such entities as Facebook, Microsoft, Google, Amazon. These companies are based outside the European Union and are therefore treated as third countries under GDPR rules.

GDPR imposes certain restrictions on the transfer of personal data to third countries, because since, in principle, European legislation does not apply there, the protection of the personal data of European Union citizens may unfortunately be insufficient. Therefore, every Administrator of Personal Data is obliged to determine the legal basis for such transfers.

We would like to assure you that when using our services and technologies, we transfer personal data only to such entities that have joined the Privacy Shield program, pursuant to the executive decision of the European Commission of 12 July 2016. – Further information can be found on the European Commission’s website at 

https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en

Entities that have joined the Privacy Shield Program guarantee that they will comply with the high standards of personal data protection in the European Union, therefore, the use of their services and technologies in the processing of personal data is lawful.